What you'll learn

Foundations of Crisis Management

Understand core concepts, terminology, and processes.

Crisis Response Phases

Explore the stages of preparation, response, and recovery in managing crises.

Practical Planning

Learn how to create a basic crisis management plan to address potential disruptions.

Certification....

On successful completion of the course, you'll receive two certificates: 1) An electronic certificate of completion issued by Oakwood Risk Training, which is downloadable as soon as you complete the course! 2) The Fundamentals of Crisis Management at QLS Level 4 – issued by our independent awarding body, the Skills and Education Group. The Quality Licence Scheme (QLS) by the Skills and Education Group endorses high-quality, non-regulated provision and training programmes. For more information on the Quality Licence Scheme, please visit our FAQs.

Curriculum

5 Chapters · 15 Lessons

  1. 1

    Course Overview

    1. (Included in full purchase)

      Course Introduction

    2. (Included in full purchase)

      Learner Handbook

    3. (Included in full purchase)

      Useful Documents

  2. 2

    Module 1: Crisis Preparation

    1. (Included in full purchase)

      Introduction to Crisis Management

    2. (Included in full purchase)

      Developing a Crisis Management Plan

    3. (Included in full purchase)

      Crisis Detection and Early Warning Systems

  3. 3

    Module 2: Crisis Response

    1. (Included in full purchase)

      Crisis Response and Incident Management

    2. (Included in full purchase)

      Crisis Communications

    3. (Included in full purchase)

      Business Continuity and Crisis Managment

    4. (Included in full purchase)

      Crisis Management Teams

  4. 4

    Module 3: Learning From Crises

    1. (Included in full purchase)

      Crisis Management Exercises

    2. (Included in full purchase)

      Post Crisis Analysis and Recovery

    3. (Included in full purchase)

      Future-Proofing Crisis Management

  5. 5

    Course Summary

    1. (Included in full purchase)

      Course Summary

    2. (Included in full purchase)

      Course Feedback

How Long Does the Course Take to Complete?

The total qualification time for this course is approximately 10-12 hours. This is a mix of guided learning via the online learning platform and self study. 

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