What you'll learn

Operational Resilience Frameworks

Understand key standards and frameworks, and learn to mitigate resilience-related risks.

Regulatory Compliance

Dive into regulations like FCA guidelines, the Civil Contingencies Act, and DORA, exploring their practical applications.

Core Resilience Elements

Gain expertise in business continuity, crisis management, cyber resilience, and supply chain risk management.

Curriculum

11 Chapters · 47 Lessons

  1. 1

    Introduction to Operational Resilience

    1. (Included in full purchase)

      Resilience Standards e.g. ISO 22301

    2. (Included in full purchase)

      Organisational vs Operational vs Community Resilience

    3. (Included in full purchase)

      Key Operational Resilience Terms and Definitions

  2. 2

    Risk Management in Operational Resilience

    1. (Included in full purchase)

      Overview of ISO 31000 and other Risk Standards

    2. (Included in full purchase)

      Identification of Resilience Related Risks

    3. (Included in full purchase)

      Operational Resilience Related Vulnerability Assessments

    4. (Included in full purchase)

      Risk Mitigation Strategies for Operational Resilience Risks

  3. 3

    Operational Resilience in Financial Services

    1. (Included in full purchase)

      FCA Operational Resilience Rules and Guidance

    2. (Included in full purchase)

      Identifying and Mapping Important Business Services

    3. (Included in full purchase)

      Setting Impact Tolerances

    4. (Included in full purchase)

      Scenario Testing Requirements

    5. (Included in full purchase)

      Lessons Learned & Self Assessment

  4. 4

    Civil Contingencies Act 2004

    1. (Included in full purchase)

      Category 1 & 2 Responders

    2. (Included in full purchase)

      Local Resilience Forums (LRFs)

    3. (Included in full purchase)

      How Operational Resilience Supports Community Resilience

  5. 5

    Related Legislation and Regulations

    1. (Included in full purchase)

      The UK Government Resilience Framework

    2. (Included in full purchase)

      The Digital Operational Resilience Act (DORA)

    3. (Included in full purchase)

      COMAH and Emergency Planning

    4. (Included in full purchase)

      The Regulatory Reform (Fire Safety) Order

  6. 6

    Business Continuity

    1. (Included in full purchase)

      Business Continuity Process Overview

    2. (Included in full purchase)

      Business Impact Analysis (BIAs)

    3. (Included in full purchase)

      Business Continuity Risk Assessments

    4. (Included in full purchase)

      Recovery Strategies & Business Continuity Plans

  7. 7

    Emergency, Incident and Crisis Management

    1. (Included in full purchase)

      Emergency vs Incident vs Crisis

    2. (Included in full purchase)

      Response Structures

    3. (Included in full purchase)

      Incident and Crisis Communications

    4. (Included in full purchase)

      Crisis Management Planning

    5. (Included in full purchase)

      Managing the Media and Social Media During a Crisis

  8. 8

    Cyber Resilience

    1. (Included in full purchase)

      Identification of Key Cyber and IT Related Disruption Risks

    2. (Included in full purchase)

      Communicating Cyber and IT Related Risks

    3. (Included in full purchase)

      Cyber Defence Overview and Principles

    4. (Included in full purchase)

      Response and Recovery Strategies and Planning

    5. (Included in full purchase)

      Cyber Insurance – Preventative, Response and Recovery Benefits

  9. 9

    Third-Party and Supply Chain Resilience

    1. (Included in full purchase)

      Key Third Party and Supply Chain Risks

    2. (Included in full purchase)

      Impact of Geopolitical Instability on the Supply Chain

    3. (Included in full purchase)

      Third Party Assurance and Testing

    4. (Included in full purchase)

      Supply Chain Rules, Regulations and Legislation

  10. 10

    Awareness, Training and Testing

    1. (Included in full purchase)

      Communicating the Operational Resilience Programme

    2. (Included in full purchase)

      Training and Awareness Strategies

    3. (Included in full purchase)

      Developing Operational Resilience Training Programmes

    4. (Included in full purchase)

      Developing Testing and Exercise Programme

    5. (Included in full purchase)

      Exercise Development

    6. (Included in full purchase)

      Facilitation and Observing

    7. (Included in full purchase)

      Report Writing

  11. 11

    Monitoring and Improving Resilience

    1. (Included in full purchase)

      Auditing Operational Resilience Programmes

    2. (Included in full purchase)

      Incident Reviews and Investigations

    3. (Included in full purchase)

      Operational Resilience Reporting

How Long Does the Course Take to Complete?

The total qualification time for this course is approximately 120 hours. This is a mix of guided learning via the online learning platform and self study, such as research and assignment writing.

Ready to Master Operational Resilience?

Take the first step towards becoming a leader in Operational Resilience. Join our course and equip yourself with the skills to thrive.

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