Course Overview

Take your expertise to the next level with the Certified Operational Resilience Manager (CORM®) course. Designed for resilience managers, operational leaders, and risk professionals, this comprehensive course equips you with the advanced knowledge and tools to strengthen organisational resilience.

  • Operational Resilience Frameworks: Understand key standards and frameworks, and learn to mitigate resilience-related risks.

  • Global Regulatory Compliance: Dive into regulations like the FCA guidelines and DORA, exploring their practical applications.

  • Core Resilience Elements: Gain in-depth expertise in business continuity, crisis management, cyber resilience, and supply chain risk management.

Course Curriculum

    1. Course Introduction

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    2. Learner Handbook

    1. Useful Documents - Module 1

    2. What is Operational Resilience?

    3. What Makes a Business Resilient?

    4. Framework, Standards and Industry Guidance

    5. The Core Elements Of Operational Resilience

    6. Governance in Operational Resilience

    7. Building a Resilience Culture

    1. Useful Documents - Module 2

    2. Introduction to Regulated Sectors

    3. Operational Resilience in Critical National Infrastructure

    4. Operational Resilience In Public Services & Healthcare

    5. Operational Resilience in Financial Services

    6. Global Operational Resilience Regulations in Financial Services

    7. Impact Tolerances and Critical Business Services

    8. Mapping and Dependency Analysis

    9. Scenario Testing In Regulated Sectors

    1. Useful Documents - Module 3

    2. Key Resilience Related Risks

    3. Introduction to ISO 31000

    4. ISO 31000 Risk Assessment Process

    5. Risk Treatment

    1. Useful Documents - Module 4

    2. What is Business Continuity?

    3. An Unusual Disruption (Video)

    4. Key Terms and Definitions

    5. BCP Vs DRP (Video)

    6. The Business Continuity Lifecycle

    7. Introduction to BIAs

    8. The BIA Process

    9. Business Continuity Strategies

    10. Business Continuity Plans (Video)

    11. Business Continuity Procedures and Plans

    1. Useful Documents - Module 5

    2. Introduction to Crisis Management

    3. Developing a Crisis Management Plan

    4. Example Crisis Management Plan

    5. Crisis Detection and Early Warning Systems

    6. Crisis Response and Incident Management

    7. The Crisis and Incident Response Lifecycle

    8. Crisis Communications

    9. How KFC Mastered Crisis Communications

    10. Crisis Management Teams

    11. How to Lead in a Crisis (Video)

    12. Post Crisis Analysis and Recovery

About this course

  • £695.00
  • 96 lessons
  • Approx 120 Hours of Study

Certification

On successful completion of the course, you'll receive two certificates...

  • The Certified Operational Resilience Manager (CORM®) certificate issued by Oakwood Risk Training, which is provided on successful completion of the assignment.

  • The Certificate in Operational Resilience at QLS Level 5 – issued by our independent awarding body, the Skills and Education Group (The Quality Licence Scheme).

Course Length & Assessment

  • How Long is This Course?

    This course has a total qualification time of approximately 120 hours, combining guided learning through our online platform with self-directed study, including research and assignment writing. You will have access to the online course for 12 months from the date of enrolment, and you may complete the course at any time within that period.

  • How Will I Be Assessed?

    You will be required to complete a written assignment of up to 2500 words. Students will receive ongoing support and guidance from tutors to assist with the successful completion of this assignment. You will have up to 12 months from enrolment to submit your completed assignment.