Course Overview

Prepare yourself to handle crises with confidence through our Fundamentals of Crisis Management course. Designed for professionals at all levels, this course equips you with the knowledge and skills needed to navigate challenging situations effectively.

  • Foundations of Crisis Management: Understand core concepts, terminology, and processes.

  • Crisis Response Phases: Explore the stages of preparation, response, and recovery in managing crises.

  • Practical Planning: Learn how to create a crisis management plan to address potential disruptions.

Course Details

    1. Course Introduction

    2. Learner Handbook

    3. Useful Documents

    1. Introduction to Crisis Management

    2. Developing a Crisis Management Plan

    3. Example Crisis Management Plan

    4. Crisis Detection and Early Warning Systems

    5. Module 1: Quiz

    1. Crisis Response and Incident Management

    2. The Crisis and Incident Response Lifecycle

    3. Crisis Communications

    4. How KFC Mastered Crisis Communications

    5. Crisis Management Teams

    6. How to Lead in a Crisis (Video)

    7. Module 2: Quiz

    1. Crisis Management Exercises

    2. Post Crisis Analysis and Recovery

    3. Future-Proofing Crisis Management

    4. Module 3: Quiz

    1. Course Summary

    2. Course Feedback

About this course

  • £95.00
  • 21 lessons
  • 10-12 Hour Course (Self-Paced)
  • At the end of each module, you’ll complete a short quiz to reinforce key learning points and check your understanding. You can retake each quiz as many times as you like.
  • Receive an electronic certificate of completion issued by Oakwood Risk Training, which is downloadable as soon as you complete the course!